Delivery & Returns
Last updated: June 24, 2026
Delivery — Texas
Northern Era delivers across Texas. We don't sell or deliver outside Texas. After you order, we'll confirm your delivery details.
Delivery fees
- Free delivery on every order — no minimums, no thresholds.
- The only thing added at checkout is applicable Texas sales tax.
Your exact total is shown before you pay — never a surprise at the door.
Delivery windows
After you order, we'll confirm a delivery day and an estimated window by email or text. If you're not available, we can leave your order in a safe spot you specify, or arrange another time.
Service area
Northern Era delivers across the State of Texas. Send us your ZIP and we'll confirm details before you pay. Orders outside Texas will be canceled and refunded.
Returns & refunds
Aurora is a consumable food product, so for safety reasons we cannot accept returns of opened tubs. However:
- Damaged or defective: If your tub arrives damaged, contact us within 48 hours of delivery with a photo and we'll replace it or refund it.
- Wrong order: If we delivered the wrong item or quantity, we'll fix it at no cost to you.
- Canceled before delivery: You can cancel an order any time before it's delivered for a full refund.
Approved refunds are issued to your original payment method. To start a request, email support@northernera.co with your order details.
Age & caffeine
Aurora contains 200 mg of caffeine per serving and is for adults 18 and older. We may verify age at delivery. By ordering, you confirm you meet the age requirement.